Downloading a Digital Item

You can download all the files associated with your order. Downloads are available once your payment is confirmed. 
If you paid with PayPal, confirmation might take a few hours. We’ll also send you a download notification email separate from any transaction notification emails you receive from PayPal. If you checked out as a guest, you'll find a link to download your purchase in the receipt email that was sent to you after purchase.


I can’t seem to find my download notification email.

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs.

If it’s not there, add transaction (at) to your address book or safe list.


I’m having trouble downloading my files.

If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser.

Please disable any non-standard add-ons or toolbars that you’ve installed and try again.

 If your computer states that the file has been corrupted, delete the file and try downloading it again.


 If you still can't open the file

If you still can't open the file, please contact us for further assistance.

If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type.

Please contact the us to see what program(s) you may need.


Click the link at the bottom of this page to get in touch with us.